TECHNOLO-DIGITALIZATION

Existing Technological Infrastructure in 12 Branches.

• As per RBI/2019-20/129 DoS.CO/CSITE/BC.4083/31.01.052/2019-20 dtd 31-12-2019 regarding Comprehensive Cyber Security Framework for Primary UCBs, Our Bank is Categorized as Level II. Based on the same, Bank’s periodically conducts EDP / VA-PT / Cyber Security Audit and Testing (Last conducted in the month of July 2024) of its Servers, Network components, Critical Applications by Cert-in empaneled Auditors viz. Phoenix Technocyber.
• Bank had Successfully Shifted its entire DC/DR to the moon w.e.f. 29-1-2024. We are continuously committed to provide unparalled / uninterrupted Digital Services 24x7 with Modernized Infrastructure, Top Class Performance, Global Business Reach, secure and continuous delivery of content, World Class Data Security and administration, Minimal Hardware Dependency, with Accessibility Anywhere Anytime, Better Data Security, Business Continuity and Speedy Disaster Recovery (DR) Benefits.
• Bank has adopted various Security features like 2-Factor CBS Authentication, robust password management mechanism, up-to-date definitions and Versions in Deep Server and Endpoint Security softwares, etc.
• Bank is probably the First Co-operative Bank in Gujarat to establish IPv6 Network Connectivity and infrastructure in its entire branch network in 2017.
• Bank is using Microsoft M365, thereby taking an important step forward in establishing world class Standard in Email Security and Protection with DMARC etc, attachment whitelisting, domain blacklisting, etc.
• Bank has at its Branches “Fortinet SDWAN (Managed by TATA)” which provides de-centralized control and unprecedented visibility into top risk users, unknown apps, advanced threats, suspicious payloads and much more comprehensive next-generation firewall protection that exposes hidden risks, blocks unknown threats, and automatically responds to incidents.
• All Endpoint Clients are Secured by Antivirus with DLP (Data Leak Prevention). We are under process to upgrade the same to XDR Protection.
• Bank is using latest Computer Hardware with Latest Intel i512th Gen Win 11 CPU Computers
• As a step towards Digitalization, Since June 2017, our bank is providing Rupay-cum-ATM Debit Card facility to all its Customers. As a result, wide range of convenience, Security and Luxury is provided to bank’s Customer for POS Payments, Online Shopping, paying Utility Bills and Govt. Taxes, GST, Income Tax etc. Moreover, bank’s customers can withdraw money from any bank’s ATM in India irrespective of branches where customer maintains the account. This is through sub-membership and HDFC Bank as Sponsor Bank and Sarvatra Technologies Pvt Ltd as the Switch Provider with NPCI.
• Bank have enabled the Beneficiary bank account name look-up facility in Mobile Banking App, allowing customers to verify the beneficiary's name before initiating transactions, thereby reducing the risk of errors and enhancing the security of Mobile Banking transactions. Furthermore, as per RBI guidelines, our bank has upgraded its website and emails to bhuj.bank.in domain.
• As part of our commitment to digitalization, our bank has been enhancing services to simplify banking. Since June 2017, we've issued Rupay-cum-ATM Debit Cards for convenient and secure transactions. In line with NPCI guidelines, we've upgraded to Rupay ContactLess (WiFi) Cards, offering a more advanced payment solution. Notably, in 2023, we started Voice-Box and QR Code facilities, empowering customers with flexible and accessible banking options - the QR Code allows businesses to receive payments directly into their account by sharing the QR code with customers, streamlining payment collection. The Voice-Box feature complements this by providing voice alerts to notify businesses when payments are received via QR Code, enabling them to stay instantly informed of incoming transactions. These features are particularly useful for businesses, helping them manage payments efficiently and stay on top of their cash flow. As a result, wide range of convenience, Security and Luxury is provided to bank’s Customer for POS Payments, Online Shopping, paying Utility Bills and Govt. Taxes, GST, Income Tax etc. Moreover, bank’s customers can withdraw money from any bank’s ATM in India irrespective of branches where customer maintains the account. This is through sub-membership and HDFC Bank as Sponsor Bank and Sarvatra Technologies Pvt Ltd as the Switch Provider with NPCI.
• The bank provides SMS Alerts facility for its valued customers whereby alerts are provided for balance, debit / Credit, maturity of Deposits, Loan installment due, etc. Other Facilities include Monthly statement on Email, Miss-call Alerts, Internet Banking (View only), SMS Banking.
• Other technological advancements include Any Branch Banking, Centralized CKYC of all new accounts, Transaction Monitoring, Automated NACH and ECS, and Aadhar Seeding Services. The bank provides Continuous Clearing Facility under arrangement with HDFC bank to its customers.
• The bank provides CMS facility under arrangement with HDFC bank to its valued customers.
• The bank provides RTGS and NEFT facility physically and electronically to all its customers at all its branches through HDFC Bank.
• The bank provides facility of BBPS Bill payments, GST Payments, E-Payment of Income Tax and other taxes at all its branches.
• The bank provides E-Stamping facility (under agreement with Stockholding Corporation of India) at four of its Branches – Ahmedabad, Bhuj-Station Road, Anjar and Gandhidham and Franking Facility in Borivali Mumbai. E-Stamping is a computer-based application and a secured way of paying non-judicial stamp duty to the government.
• The bank provides account statement through email at our head office level, on daily or monthly basis as desired by the customers.
• The bank is able to generate more than 150 Reports from its CBS to support Quick Decision making and implementation.
   
• Various technology initiatives undertaken and the proposed enhancement / up-gradation of technology
• Bank has recently started Whatsapp Banking Services for its Customers.
• Bank has recently started providing Door-Step Banking services in rural areas of Kutch

Mergers and Acquisitions:

• Our Bank had undertaken the process to acquire following Banks:
  1. 1. Kutch Co-operative Bank Limited, Mumbai, Maharashtra (Two Branches): The Amalgamation of this Target Bank was successfully completed by the Bank on 27-05-2022 (Cut-off Date) with two Branches in Mumbai which are running Smoothly and within the control and Managerial / Structural Network of the Bank. Recently in Sept 2025, one of the Branches (Vile-Parle) is shifted to Rajkot in the State of Gujarat.
     2. The Amod Nagric Co-operative Bank Limited, Amod Dist. Bharuch, Gujarat (Two Branches): The Amalgamation of this Target Bank was successfully completed by the Bank on 15-12-2025 (effective Date) with two Branches in Amod Dist. Bharuch, and Bharuch City which are running Smoothly and within the control and Managerial / Structural Network of the Bank. 
     3. The Bank is exploring few other banks also for Amalgamation